FAQs

Can I get a refund?

Since every item is made to order, we do not offer refunds or exchanges.

What if my order is wrong?

If there’s an error on our part, please contact us within 48 hours so we can make it right.

Can I change my order?

Changes are possible only before production starts; contact us quickly.

How long is shipping?

Since items are made to order, shipping typically takes 2-3 weeks depending on your location.

What if I receive damaged goods?

Please notify us immediately with photos; we’ll work to resolve the issue quickly.